Terms of Service

Last Updated: October 9, 2026

1. Introduction

Welcome to Credanta Solutions. By accessing our website or using our services, you agree to these Terms of Service. If you do not agree, please discontinue use of our website and services.

2. Our Services

Credanta Solutions provides healthcare credentialing and administrative support services, including medical and dental credentialing, behavioral health credentialing, CAQH profile management, recredentialing, demographic updates, fee negotiation support, and EFT/ERA setup.

3. Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and current information.

  • Submit valid licenses, certifications, and supporting documents.

  • Respond promptly to requests for additional information.

  • Notify us of changes affecting provider credentials or enrollment.

  • Ensure they are authorized to share the information provided to us.

4. Service Limitations

We make reasonable efforts to manage applications accurately and efficiently. However, enrollment decisions, approval timelines, reimbursement rates, and network participation are determined by insurance payers and other relevant organizations. We cannot guarantee approval or a specific completion date.

5. Fees and Payments

Service fees, payment schedules, and applicable terms will be communicated separately through the relevant proposal, agreement, or invoice. Clients are responsible for payments according to the agreed terms.

6. Confidentiality and Information Security

We handle client and provider information responsibly and use appropriate procedures to protect confidential information. Information may be shared when authorized, necessary to provide services, or permitted or required by applicable law.

7. Intellectual Property

Website content, branding, text, graphics, and other materials belonging to Credanta Solutions may not be copied, reproduced, or distributed without prior authorization, except as permitted by law.

8. Limitation of Liability

To the extent permitted by applicable law, Credanta Solutions is not responsible for delays, denials, or decisions made by insurance payers or third parties, or for inaccurate or incomplete information supplied by clients.

9. Third-Party Services

Our services may involve third-party platforms, insurance payers, and provider databases. Their systems, policies, requirements, and decisions remain outside our direct control.

10. Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page, and the revised terms will apply as permitted by applicable law.

11. Governing Law

These Terms of Service are subject to applicable laws and any governing-law provisions agreed upon in a separate client agreement.

12. Contact Us

For questions regarding these Terms of Service, please contact Credanta Solutions through the contact information available on our website.

By using our website or services, you acknowledge that you have read and understood these Terms of Service.